17club Privacy Policy
Your personal data matters to us. This Privacy Policy explains exactly what information 17club collects, why we collect it, how we use and protect it, and what rights you have as a Filipino player under Philippine data protection law.
OUR COMMITMENT TO YOU
Privacy at 17club, at a Glance
Before diving into the full legal text, here are the six core principles that guide how 17club handles your personal information every single day.
Minimal Data Collection
17club only collects the personal information that is strictly necessary for account registration, identity verification, payment processing, and legal compliance. We do not harvest data just because we can.
Secure Storage & Encryption
All personal data stored on 17club servers is protected using industry-standard encryption protocols. Access to your data is restricted to authorized personnel on a strict need-to-know basis.
No Selling Your Data
17club does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely for the purposes described in this Privacy Policy — nothing more.
Your Rights Are Real
Under the Philippine Data Privacy Act of 2012, you have enforceable rights to access, correct, erase, and port your personal data. 17club has a dedicated process to handle every data subject request promptly.
Regulatory Compliance
We operate under Philippine law, including the Data Privacy Act of 2012 (RA 10173) and its implementing rules. 17club's data practices are aligned with the standards set by the National Privacy Commission (NPC).
Breach Notification
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, 17club will notify affected players and the National Privacy Commission within the timeframes required by Philippine law.
1 Scope and Data Controller
This Privacy Policy applies to all personal data collected, used, stored, and processed by 17club in connection with the online gaming platform accessible at https://17club.net (the "Platform"). It covers personal data collected through the Platform website, any mobile-optimized interfaces, customer support channels, and any other touchpoints through which you interact with 17club.
The data controller responsible for your personal information is the operator of the 17club Platform. For data protection inquiries, please use the contact details provided in Section 12 of this Policy.
By registering an account on the 17club Platform or by continuing to use the Platform after this Privacy Policy has been made available to you, you acknowledge that you have read, understood, and consent to the practices described herein. If you do not agree with any part of this Privacy Policy, please discontinue your use of the Platform and contact our support team to request account closure.
Philippine Law Applicability: This Privacy Policy is governed by and construed in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission of the Philippines.
2 Personal Data We Collect
17club collects only the personal data that is necessary and proportionate to the purposes described in this Privacy Policy. The categories of personal data we collect are set out in the table below:
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender | Registration & KYC |
| Contact Data | Mobile number, email address, residential address (city, province) | Registration & KYC |
| Verification Documents | Government-issued ID (National ID, passport, driver's license), selfie, proof of address | KYC process |
| Financial Data | GCash / Maya account number (last 4 digits), BPI / BDO / Metrobank account name, transaction history, deposit and withdrawal records | Cashier / payments |
| Gaming Activity Data | Game sessions, wager amounts, win/loss records, bonus usage, game preferences | Platform usage |
| Technical Data | IP address, device type, browser type, operating system, session timestamps, referring URL | Automatic (cookies / logs) |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support |
| Marketing Preferences | Opt-in / opt-out status for promotional emails and SMS, preferred language, notification settings | Account settings |
2.1 Data We Do Not Collect
17club does not intentionally collect sensitive personal information beyond what is strictly required for identity verification, including but not limited to: full bank account numbers, credit card numbers (which are never entered directly on the Platform), biometric data beyond what is submitted for KYC purposes, or health and medical records. If you believe you have inadvertently transmitted sensitive data not requested by 17club, please contact our Data Protection Officer immediately using the details in Section 12.
3 How We Use Your Personal Data
17club uses the personal data we collect for the following specific, legitimate, and clearly defined purposes:
- Account management: Creating, maintaining, and managing your 17club account, including enabling login, account recovery, and profile updates.
- Identity verification (KYC): Verifying that you meet the eligibility requirements set out in our Terms and Conditions, including confirming that you are at least 21 years of age and are who you say you are.
- Payment processing: Facilitating deposits and withdrawals via GCash, Maya, QR Ph, GrabPay, BPI, BDO, Metrobank, InstaPay, PesoNet, 7-Eleven CLiQQ, and other supported payment channels.
- Legal and regulatory compliance: Meeting our obligations under Philippine law, including Anti-Money Laundering Act (AMLA) reporting requirements, tax reporting, and any reporting obligations to gaming regulators.
- Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, identity theft, unauthorized account access, and other prohibited conduct.
- Responsible gaming: Monitoring gameplay patterns to identify possible problem gambling behavior, enforcing self-exclusion requests, and applying deposit limits as set by you or as required by our responsible gaming obligations.
- Customer support: Responding to your queries, complaints, and requests submitted through live chat, email, or any other support channel.
- Platform improvement: Analyzing aggregated, anonymized usage data to improve the Platform's functionality, game selection, user interface, and overall player experience.
- Marketing communications (with your consent): Sending you promotional offers, bonus notifications, and news about new games at 17club — but only if you have opted in to receive such communications. You may withdraw consent at any time through your account settings.
No profiling for discriminatory purposes: 17club does not use your personal data for automated decision-making that produces legal or similarly significant effects, nor do we profile users on the basis of race, religion, political opinion, gender, sexual orientation, or any other protected characteristic.
4 Legal Bases for Processing
Under the Data Privacy Act of 2012, 17club must have a lawful basis for each processing activity involving your personal data. The following lawful bases apply to our data processing activities:
- Contractual necessity: Processing required to perform the contract between you and 17club — specifically, operating your account, processing payments, and delivering gaming services — is carried out on the basis that it is necessary to fulfill our contractual obligations to you.
- Legal obligation: Processing required for compliance with applicable Philippine law, including AMLA reporting, tax obligations, regulatory requirements, and court orders.
- Legitimate interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and aggregated analytics, where these interests are not overridden by your fundamental rights and freedoms.
- Consent: Processing for optional marketing communications and the use of non-essential cookies, where your explicit opt-in consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
5 Cookies and Tracking Technologies
5.1 What Are Cookies
Cookies are small text files placed on your device when you visit the 17club Platform. They help the Platform recognize your browser, remember your session, and provide a more personalized experience. 17club also uses similar technologies such as web beacons and local storage for the purposes described below.
5.2 Types of Cookies We Use
- Strictly necessary cookies: Required for core Platform functionality, including maintaining your login session, remembering your language preference, and enabling secure payment flows. These cookies cannot be disabled without breaking Platform functionality.
- Performance and analytics cookies: Used to collect anonymized data about how players use the Platform — which pages are visited most, how long sessions last, and where errors occur. This data helps us improve the Platform experience.
- Functional cookies: Remember your preferences such as game display settings, notification preferences, and responsible gaming limits you have configured.
- Marketing cookies (opt-in only): Used only with your explicit consent to deliver promotional content relevant to your gaming interests. If you opt out of marketing, these cookies are not set.
5.3 Managing Cookies
You can manage or disable non-essential cookies at any time through your browser settings or through the cookie preference center available on the Platform. Please note that disabling certain cookies may affect Platform functionality. Strictly necessary cookies cannot be disabled while using the Platform.
6 Data Sharing and Disclosure
17club does not sell your personal data. We share your personal data only in the following limited circumstances, and only to the extent necessary for the specified purpose:
- Payment service providers: We share the minimum necessary financial and identity data with e-wallet operators (GCash, Maya, GrabPay), banks (BPI, BDO, Metrobank), and payment infrastructure providers (InstaPay, PesoNet, QR Ph) to process your deposits and withdrawals securely.
- Identity verification providers: We may use third-party KYC technology providers to assist in verifying the authenticity of documents and confirming your identity. These providers process data only on our behalf and under strict data processing agreements.
- Game content providers: Game providers whose titles are featured on the 17club Platform may receive anonymized session data for licensing compliance and game performance monitoring purposes. No personally identifiable information is shared with game providers beyond what is required for the provision of their services.
- Regulatory and law enforcement authorities: 17club is required by Philippine law to report certain transactions and activities to the Anti-Money Laundering Council (AMLC) and other authorized regulatory bodies. We will also disclose personal data in response to a valid court order, subpoena, or lawful request from a Philippine law enforcement agency.
- Professional advisers: Lawyers, auditors, and insurers who require access to data for the provision of professional services to 17club, subject to professional confidentiality obligations.
- Business transfers: In the event of a merger, acquisition, or sale of substantially all of 17club's assets, personal data held by 17club may be transferred to the successor entity, subject to the same privacy protections described in this Policy.
All third parties with whom 17club shares personal data are required to implement appropriate technical and organizational security measures to protect that data, and are prohibited from using it for purposes beyond those specified in our data sharing agreements.
7 Data Retention
17club retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including legal, regulatory, accounting, and reporting requirements. The general retention periods that apply to the main categories of personal data are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Legal / regulatory obligation |
| KYC Documents | Duration of account + 5 years after closure | AMLA compliance |
| Financial Transaction Records | 10 years from transaction date | AMLA / tax law |
| Gaming Activity Data | Duration of account + 3 years after closure | Responsible gaming / dispute resolution |
| Support Communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Marketing Preferences | Until consent is withdrawn or account is closed | Consent |
| Technical / Log Data | 12 months from collection | Security & platform improvement |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 17club's internal data disposal procedures. Anonymized data may be retained indefinitely for statistical and analytical purposes, as it no longer constitutes personal data.
8 Security Measures
17club takes the security of your personal data seriously and has implemented a range of technical and organizational measures to protect it against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
- Encryption in transit: All data transmitted between your browser and the 17club Platform is protected using Transport Layer Security (TLS) encryption. The Platform is served exclusively over HTTPS.
- Encryption at rest: Sensitive personal data stored in 17club's databases is encrypted using industry-standard algorithms.
- Access controls: Access to personal data is restricted to 17club personnel who have a legitimate need to process that data in the course of their duties. All staff with access to personal data are bound by confidentiality obligations.
- Two-factor authentication: 17club offers optional two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorized login attempts.
- Regular security assessments: 17club conducts regular internal security reviews and vulnerability assessments of its Platform infrastructure.
- Incident response: 17club maintains a data breach response plan. In the event of a breach that is likely to pose a risk to your rights, we will notify both you and the National Privacy Commission within 72 hours of becoming aware of the breach, in accordance with NPC Circular 16-03.
Your role in security: While 17club implements robust security measures on its end, the security of your account also depends on you keeping your login credentials confidential. Never share your 17club password with anyone. If you suspect your account has been compromised, contact our 24/7 support team immediately.
9 Your Data Subject Rights
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 17club. These rights are real, enforceable, and 17club is committed to honoring them:
9.1 How to Exercise Your Rights
To exercise any of the rights listed above, please submit a written request to 17club's Data Protection Officer using the contact details in Section 12. Your request should include your full name, registered email address, and a clear description of the right you wish to exercise and the specific data it concerns.
17club will acknowledge your request within five (5) business days and aims to provide a substantive response within fifteen (15) business days. In complex cases, this period may be extended by a further fifteen (15) business days, and you will be notified of the extension and the reason for it.
9.2 Identity Verification for Requests
To protect your personal data, 17club may need to verify your identity before processing a data subject request. This is to ensure that personal data is not disclosed to, or acted upon at the request of, an unauthorized third party. We may ask you to confirm your registered email address, provide a copy of your ID, or answer security questions.
9.3 Right to Lodge a Complaint
If you believe that 17club has not handled your personal data in accordance with applicable Philippine data protection law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information about how to file a complaint with the NPC can be found on the NPC's official website.
10 Children and Minors
The 17club Platform is strictly intended for persons who are at least 21 years of age. This is a mandatory requirement under Philippine law applicable to casino-style online gaming. 17club does not knowingly collect personal data from individuals under 21 years of age.
If 17club discovers or is notified that personal data has been collected from a person who is under 21 years of age, the following actions will be taken immediately:
- The relevant account will be permanently closed;
- All personal data associated with the account will be securely deleted from active systems within a reasonable timeframe, subject to any legal retention obligations;
- Any deposits made will be refunded to the payment method of origin;
- All winnings generated on the account will be forfeited.
Parents and guardians: If you have reason to believe that a minor in your care has registered an account on the 17club Platform, please contact our support team immediately at the contact details in Section 12 so we can take prompt action.
11 Changes to This Privacy Policy
17club reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform functionality. When material changes are made, we will notify you by:
- Displaying a prominent notice on the 17club Platform homepage and/or account dashboard;
- Sending a notification to the email address registered to your account; or
- Both of the above, depending on the significance of the change.
The "Last Updated" date at the top of this Privacy Policy will always reflect when the most recent revision was made. We encourage you to review this Policy periodically so you stay informed about how 17club is protecting your personal data.
Continued use of the 17club Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to any changes, you should discontinue use of the Platform and contact us to close your account.
12 Contact Us and Data Protection Officer
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 17club, please contact our Data Protection Officer (DPO):
- Customer Support (24/7): Available via live chat directly on the 17club Platform.
- Email: [email protected] (plain text — not a clickable link; please copy and paste into your email client)
When contacting us about a data privacy matter, please include your registered account username, the email address associated with your account, and a clear description of your query or request. For data subject access requests, please include the phrase "Data Subject Request" in your message subject line to ensure it is routed to the appropriate team.
This Privacy Policy was last updated in January 2026. By using the 17club Platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
READY TO PLAY?
Your Data Is Safe at 17club
Now that you know exactly how we protect your personal information, it's time to enjoy the games. Slots, bingo, fishing arcade titles, live dealer tables — all in Philippine Peso, all secured by the privacy standards you just read about.